IT 1000
IT Support Professional
This program is the ideal starting point for individuals interested in pursuing advanced IT certifications.
Program Overview
Certifications earned
What does an IT Support Professional do?
IT Support Professionals have a fundamental understanding of computer hardware, operating systems, computer application software, networking technologies and protocols. They regularly work with web browsers, identifying security risks, troubleshooting errors and system maintenance. Common job titles include IT Support Specialist, Technical Specialist, Help Desk Specialist, Network Support Technicians, Desktop Support Analyst, Sales and even Marketing Professionals.
- Maintain, support and work efficiently with computers
- Understand the fundamentals of computer technology, networking and IT security
- Set up basic security, software updates and wireless devices
- Identify hardware, peripheral, networking and security components
- Know how to perform proper computer safety procedures and best practices
What You’ll Learn – IT 1000 IT Support Professional
Our IT support certification program is perfect for the individual looking to take the first step on a pathway toward a career in IT. You will gain an understanding of the core components that make up the IT landscape and then advance into technical training. Plus, proper customer service skills. This IT Support training program is built of three courses, IT Professional Skills, and Ethics in the Age of AI, Fundamentals of IT and A+ Comprehensive.
The IT Professional Skills, and Ethics in the Age of AI prepares IT enthusiasts with essential soft skills, focusing on effective communication, problem-solving, time management and adaptability in the context of AI and modern technology.
In the Fundamentals of IT course, you’ll learn the basics of computer hardware, software, mobile computing, networking, troubleshooting and emerging technologies. Additional topics include configuring operating systems, file and folder management, networks and network configuration and the role of the OSI model in networking and troubleshooting. This course ultimately prepares students for the CompTIA Tech+ certificate exam. The A+ Comprehensive course provides training focused on the fundamentals of computer technology, networking and security. Plus, you’ll learn about cutting-edge technologies such as cloud computing and virtualization. After successfully finishing this program, you will be prepared for CompTIA’s A+ and Tech+ exams and will have built a solid foundation for a long career in IT.
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Find your next careerSome MedCerts programs are restricted in certain states or regions. Please review our State Restriction page to see what restrictions there may be in your state/region or residence of employment to ensure you are eligible for enrollment.
These restrictions may not apply to students taking programs through an employer, academic or government-sponsored model – including MyCAA, GI Bill® Reimbursement and Army, Air Force or Coast Guard Credentialing Assistance. To determine eligibility, please confirm with your sponsor or review our military spouse MyCAA-approved or Military Credentialing Assistance-approved programs
Program Details
- High School Diploma or GED
- Web browser with internet connection
- Course registration & payment
- English language proficiency
- Expert-led video based training
- Competency assessments
- National Certification exam fee
*The cost of all materials needed for this program are covered by MedCerts. They are not included in the tuition costs and are provided at no additional cost to students. However, students have access to these materials for a limited time frame aligned with their program. Access to these materials outside of this period is not guaranteed, and students may be responsible for costs associated with any extended access.
- Dedicated Student Success Advisors
- Tailored support based on performance & behavior
- Exam preparation process
- 1 yr. post-program access to Career Center & Career Coaches
Career Outlook
IT Support Professional
Job Opportunities
openings in the US
potential
Tuition Cost & Payment Options
Total Program Cost
$
4,000
What’s Included:
- Expert-led video based training
- Competency assessments
- National Certification exam fee
*The cost of all materials needed for this program are covered by MedCerts. They are not included in the tuition costs and are provided at no additional cost to students. However, students have access to these materials for a limited time frame aligned with their program. Access to these materials outside of this period is not guaranteed, and students may be responsible for costs associated with any extended access.
Payment Options
Train now, pay over
time with Clasp
The MedCerts Education Loan made available through the Clasp Platform is a flexible, no-cosigner loan that isn’t dependent on someone else’s credit history, income, or willingness to take on shared financial responsibility.
Easy Monthly Payments
with Affirm
Enroll now, pay over time with Affirm, APR as low as 0%.
Flexible Monthly
Payment Plans
We offer flexible 12 month payment plans. Get started today for only $199 down.
Pay your tuition
in Full
Paying in full is an option for those who prefer to pay their tuition in one upfront payment.
